When can I expect to receive my Glossier package— are there currently processing or shipping delays?
We offer multiple shipping speeds that vary across countries because sometimes you can wait, and sometimes you can’t.
For all locations, please allow 1-3 business days for us to receive and process your order—you’ll get a shipment notification email with a tracking number as soon as your package ships.
7-10 business days
Standard: ($5.95, or free when you spend $40 or more, after promotions)
Where does Glossier ship?
Glossier currently ships to the 50 states and Puerto Rico as well as over 180 countries around the world.
Are taxes and duties included in my order total?
We know taxes and duties can be confusing! For details on how duties, taxes, or related fees are handled for our international shipping locations, please visit our International Page.
For orders going to the European Union, Mexico, Australia and New Zealand, all prices shown are inclusive of import duties and taxes. We collect the amount for tax and duty at checkout and our international fulfillment service provider will pay them when your order is cleared through customs (you won’t need to pay anything extra when your package is delivered).
For all other countries, duties & taxes will be automatically calculated and displayed during checkout. Depending on the country, you will have the option to choose DDP (Delivery Duty Paid) or DPU (Delivery at Place Unloaded).
Please note that if DPU is selected, you will be responsible for paying the required duties & taxes upon delivery and the shipping carrier may not release the package without payment for duties & taxes.
We may also collect relevant taxes and duties on international orders, depending on your destination country.
If you have any questions or think you have been incorrectly charged, please email us at support@glossiervip.com and we can help!
Do you ship to PO Boxes?
We can! However, we can only ship to PO Boxes with Standard shipping.
My tracking details aren’t working, Can you help?
We got you! Sometimes, the carrier takes 1–2 business days to register your shipment status, so we recommend allowing 48 hours for the tracking details to update. That said, if your tracking number isn’t updating or working at all, please reach out to us via support@glossiervip.com. We’re always here to help!